![]() ![]() Do not attempt to delete the postmaster.pid file unless the PostgreSQL service has stopped. This will often, but not always solve the problem. Some Windows users can also try stopping the service manually by selecting Start -> Programs -> PostgreSQL -> Stop Service, but this option is not always available If you are able to stop the PostgreSQL service using this method, you can attempt to search your computer for the postmaster.pid file in /Program Files/PostgreSQL/X.X/data, if this file is found you can safely delete it then restart your computer. The simplest way to accomplish this is by restarting your computer. The first thing to try is to restart the PostgreSQL service. Unable to login to database (PT4_xxxx_xx_xx_xxxxxx) - reason:could not connect to server:connection refused(0x0000274D/10061) Is the server running on host "localhost" and accepting TCPT/IP connection on port 5432? If you get an error message which looks like this: If you are still having issues, please contact PokerTracker support Reboot your computer if requested by the PostgreSQL installation process. If the updgrade.bat fails for any reason, then please follow the directions to uninstall and re-install PostgreSQL in the PostgreSQL Database Guide. This method will not cause any data loss, it is perfectly safe. Just click "Next" or "Finished" until they are both complete. It will run at least two installers and both of them require a click or two. If you downloaded the On Click Installer for 8.4.x or 9.0.x then run the installer and then skip to step 8.īefore proceeding make sure steps 1 and 2 are completed.ĭouble-click the file named " UPGRADE.BAT". If you downloaded the PGInstaller to upgrade to the latest version of 8.3.x then continue with Step 5. ![]() the highest 8.3.x version if you are using 8.3) and then on the link for your operating system.Ĭlick to download the main installer version - this will have a filename like "postgresql-8.3.11-1.zip". x number) of the major version you are using (e.g. ![]() For all other versions of PostgreSQL please select the One Click Installer.Ĭlick on the latest version (highest. If you are using PostgreSQL 8.3 as installed by PT4 use the PGInstaller. On the following page click the download link. Go to the PostgreSQL Download page and click on your operating system in the "Binaries" section. It might also be a good time to archive your processed folder, which is located in the PokerTracker 4 data folder, too, so that you have a copy of the original hand history files if you ever need to recreate your database. You should make regular backups of your databases, as you would for any important data. In the case of any problems during the upgrade process this is vital so that you are able to recover your databases. Before you start use the backup tool in PokerTracker 4 to backup your databases. ![]() Do NOT update from 8.3 to 8.4 (or 8.4 to 9.0) using these directions - it will not work! This guide only explains how to update within the same major version 8.3.x to 8.3.y (or 8.4.x to 8.4.y) - updating from 8.3.x to 8.4.y is a much more involved process, please consult with ethe PokerTracker support team before attempting to update. The same applies to updating 8.4.x - at the time of writing 8.4.4 is current and working fine, but if you have one of the early versions (less than 8.4.2, say) we would suggest updating. When PokerTracker 4 was initial developed 8.3.4 was in use, since that time several issues have been fixed and performance has been improved, if you are using 8.3.x but lower than 8.3.9 you should update to the latest 8.3.x version available at a minimum. Versions 8.3.9 or later, 8.4, and 9.0 to 9.3 are supported by PokerTracker 4, if you are using a 64 bit processor and operating system with at least 4 Gigs of RAM then we advise upgrading to the latest version of PostgreSQL 9.3.x 64 Bit edition. PostgreSQL is a third party database application and is continually being updated. ![]()
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